Standort
Über diesen Kundendienst
Cape Cod Appliance Service ist ein zuverlässiger Kundendienst für Haushaltsgeräte mit Sitz in Sandwich, Massachusetts. Der Betrieb zeichnet sich durch seinen außergewöhnlich kundenorientierten und schnellen Service aus, der sich speziell an die Bewohner der Cape Cod Region richtet.
Leistungen und Service
Das Unternehmen ist ein autorisierter Servicepartner für Miele-Geräte und verfügt über umfassende Expertise in der Reparatur und Wartung dieser Premium-Marken. Darüber hinaus reparieren die Techniker eine breite Palette weiterer Haushaltsgeräte wie Waschmaschinen, Trockner, Kühlschränke, Geschirrspüler und Mikrowellen. Ein besonderer Servicevorteil ist, dass die Servicetechniker häufig die gängigsten Ersatzteile direkt auf ihrem Fahrzeug mitführen, was viele Reparaturen in nur einem Termin ermöglicht.
Kundenerfahrungen
Die positiven Kundenbewertungen heben besonders die Schnelligkeit, Professionalität und das Engagement der Mitarbeiter hervor. Kunden berichten von Terminen am nächsten Tag, kompetenter Fehlerdiagnose und Reparaturen, die oft innerhalb einer Stunde abgeschlossen sind. Techniker wie Dan und Bob werden namentlich für ihre Freundlichkeit, ihr Fachwissen und ihren Einsatz gelobt. Ein Kunde schilderte, wie Techniker Bob extra einen seltenen Ersatzteil besorgte, um eine Kühlschrankreparatur vor der Ankunft von Gästen zu beschleunigen, und damit über die eigentliche Pflicht hinausging.
Der Service ist unter (508) 888-2400 rund um die Uhr erreichbar und bietet damit maximale Flexibilität für dringende Reparaturanfragen. Die Terminvereinbarung wird von Kunden als unkompliziert und freundlich beschrieben. Weitere Informationen und die Möglichkeit zur Kontaktaufnahme finden Sie auf der Website unter https://www.capecodapplianceservice.com/.
Kundenbewertungen (58)
Speed Queen dryer wouldn’t heat. Called yesterday and they came this morning. They had the parts on the truck and were gone in 1 hour. The technician (Dan) was great.
Much better response than the appliance store, where we purchased a washer, dryer, microwave, 2 refrigerators, and a dishwasher. They offered to come out in 10 days. They wanted a charge card before coming and they said they carry no parts so they would evaluate, order parts, and install on a second visit. Highly recommended Cape Cod Appliance and Dan based on this experience.
I highly recommend CCA Service for repairs! From the friendly and helpful woman i spoke to when i called to the service person who came out to do the repair; everything was super professional. I had a situation with my fridge failing two days before a house full of guests were arriving. They sent someone out right away. Bob, came on a Saturday but unfortunately didn't have the part as it was an uncommon part. He said he's order it on Monday and install on Tuesday. That was going to be really inconvenient given my house guests but nothing more to do. I did not make a fuss. Monday morning i got a call from Bob. He had called a friend off cape and located the part. He met him at the bridge and my fridge was up and running before noon! Bob went above and beyond what his job requires and i am very grateful for that. Don't hesitate to call CCA Service for your appliance repairs!
Very happy with the service received! Technician Dan was very nice, professional and knowledgeable. My washing machine had a very challenging issue with a bra wire caught in between drums. Dan took everything apart to try dislodge it....sadly, it was lodged in an inaccessible spot...He felt bad he couldn't help more...but he give me reassurance I could run it...sure enough, after his manipulations and after running the 3rd load, the wire dislodged and appeared in my laundry! Problem solved and machine is running like a charm now! Phew, his advice saved me from having to buy a new machine! Thank you Dan!
Disappointed with the service and lack of expertise. I called for a certified GE technician to diagnose a leak on the bottom left side of my GE dishwasher door. When the technician arrived around 2:40 PM, I explained the issue and the steps I had already taken to troubleshoot it. Within 20 minutes, he gave up and charged me a $140 mandatory service fee—which I don’t take issue with. What I do take issue with is the lack of effort and the technician’s perceived knowledge of the problem / problem solving. He claimed the unit wasn’t level when he tried to slide it back in, which supposedly pinched the door gasket and caused the leak. However, he pointed to the tub gasket—not the door gasket—and made no effort to inspect the door itself. I asked why, if the gasket was pinched, the leak only occurred on the left side and not the right, where the same indentation exists. He had no answer and didn’t attempt further diagnostics. He didn’t remove the door, inspect the door gasket, or explore any other potential causes. After doing my own research—including watching repair videos—I removed the door and discovered that the door gasket had failed and was missing a piece. The leak had nothing to do with the tub gasket as the technician claimed. Overall, I’m frustrated by the lack of effort and expertise. I paid for a professional diagnosis and received little more than a guess.
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